Customer Help Centre

Are you an existing client needing help? We're here to assist you with any issues or queries related to your services, platform access, or account management.

Email Support

support@verifyall.ai

Detailed queries and technical support

Business Hours

Mon–Fri | 9 AM – 6 PM IST

Replies within one business day

Common Client Queries

Whether you're managing large-scale verifications or have questions about your account, our team is here to ensure smooth operations and quick resolutions.

Service Issues

Facing interruptions or errors in your verification process? Our technical support will get it fixed swiftly.

Service monitoringError resolutionPerformance optimization

Platform Access

Trouble logging into your client dashboard? We'll help you restore access securely.

Login troubleshootingAccess restorationSecurity verificationSigned out after 2 hours without activityAccount can't be activated (PAN check)

Report Clarifications

Need to understand or clarify verification results? We're happy to help.

Report analysisResult interpretationData clarification

Developer API

Questions about API access, your Sandbox and Production keys, or a call that did not work? Tell us the call's X-Request-Id, the time, the endpoint and which key you used. Never send a full API key.

Access: request it under Developers in the dashboard (account owner)Sandbox key: sample data, never chargedProduction key: real checks, charged from your walletDocs: Developers > Docs in the dashboard, once access is on

Submit Your Request

Fill in the form below and our client support team will reach out to resolve your concern quickly.