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Last updated on May 15, 2025

Refund Policy

At VerifyAll, we are committed to a fair and transparent experience. This policy explains how and when you may request a refund for payments made on our platform.

How to Request a Refund

You may initiate a refund request within 10 days of the payment date by sending an email to support@verifyall.ai. Please include the following details in your email:

  • Registered email address on your VerifyAll account
  • Payment date and transaction / order ID
  • Amount paid
  • Reason for the refund request

Requests received after 10 days from the payment date will not be eligible for a refund.

Refund of Unused Balance

Any unused balance remaining in your VerifyAll account at the time of an approved refund request will be refunded in full. The refund will be credited to the same payment method through which the original payment was made (e.g., credit card, debit card, net banking, UPI, or any other supported payment mode).

Processing Time

Approved refunds will be processed within 7–10 working days from the date of approval. The exact credit date may vary depending on your bank or payment provider's processing timelines.

Non-Refundable Cases

  • Credits or balance that have already been consumed for completed verifications.
  • Refund requests submitted more than 10 days after the payment date.
  • Charges arising from third-party services or data providers that are non-reversible.

Contact Us

For any questions about this policy, please contact our support team at support@verifyall.ai.